What is classified as “fair” and “excessive” wear and tear varies depending on the car manufacturer. The specifics are usually indicated on the website where you’ll likely come cross the “Wear & Use” section. If your lease vehicle is a Ford, you’ll find a comprehensive guide on their website that distinguishes normal wear and use from excess wear and use.
Ford UK for example, has a downloadable guideline on Wear and Tear. It includes various categories and clearly states what is acceptable and what will incur extra charges. In the case of dents, isolated dents under 45 mm in diameter are acceptable wear and tear, provided that the surface finish is not broken and there is no crease in the panel. Otherwise, dents that exceed 45 mm in diameter, or multiple dents less than 45 mm, and any other dents where the primer or metal is exposed—these kinds of wear and tear will be chargeable.
If you’re unsure, you can have an expert diagnose your vehicle. You can also avoid extra charges by having the necessary maintenance and repairs needed before you return your vehicle. Click here to know how Car Servicing March experts can help.