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Which is an example of outsourcing?

john smith Answered question March 9, 2023

One of the best examples of outsourcing is AI development service outsourcing. Many companies outsource their service to third-party providers to handle how to strategise data science for solving customer inquiries, complaints, and support. It comes up with several benefits, including:

  • Cost savings: Outsourcing can be more cost-effective than hiring and training in-house staff. Its providers can provide skilled and experienced customer service professionals at a lower cost.
  • 24/7 support: An external third party can offer 24/7 customer support, which improves customer satisfaction, experience, and loyalty.
  • Multilingual support: Such providers may offer multilingual support to handle inquiries or queries from different regions and languages.
  • Scalability: Outsourcing professionals quickly adjust their resources to handle fluctuations in data or call-based volumes, ensuring that customers receive prompt and efficient data science or any other service.
  • Access to the latest technology: Outsourcing companies provide access to the latest customer service technology and software, which can improve efficiency and customer satisfaction.
john smith Answered question March 9, 2023
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