BPO and KPO

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What is difference between BPO and KPO?

Ramesh chand Answered question February 28, 2023
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Contact center operations are a range of inbound and outbound roles and responsibility that are requirement for engaging customers and bettering their experience with the brand. The contact center solutions involve day-to-day queries solution of customers, marketing, their management & monitoring via calling, emailing or live-chatting. This is how various businesses manage their brand reputation and loyalty.

Ramesh chand Answered question February 28, 2023
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